How much will this cost?
Time appointment
No show of contractors
AM/PM appointments
If you have a specific time your contractor or you landlord's contractor is coming out we aim to get there for 10 minutes before the appointment time.
Booking fee/Travel fee (£17)
Time we waiting for the contractor to finish the repair (£10/hr)
AM/PM appointments
No show of contractors
AM/PM appointments
Some social landlords have am/pm appointments. Most tenants are unhappy with these and we dislike them too but we are here for you. We aim to arrive 10 minutes before the time the allocated repair time.
Booking fee/Travel fee (£17)
Time waiting for the contractor to arrive minus 10 minutes (£5/hr)
Time waiting for your contractor to finish the repair (£10/hr)
If you want to get these reduced please contact your landlord about our services we are happy to work with them to work for you.
No show of contractors
No show of contractors
No show of contractors
If we have waiting 30 minutes after the allotted time we will text you to explain that your contractor has not arrived. If we do not receive a reply within 20 minutes, we will attempt to call you unless you have left us with your contractors details where we will call the contractor instead and text you the outcome.
Unfortunately a charge the £5 an hour waiting fee.
Booking and travel fee and cancellations
If you cancel with less then 24 hours notice the booking and travel fee is non refundable this is due to booking time and costs and possibly already travelling to your residence.
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