Absolutely we can help! If we have sat in for your repeated repairs on something and it's still continuing to need repairs we can provide you with the information we have and all the appointments to send to your landlord to investigate it further. We can create a letter on what we have witnessed during a repairs.
Unfortunately no, As much as we advocate for repaired properties and happy tenants we are only a sit in service for contractors. We can advice you go talk to the local environmental health services, Citizens advice or raise a complaint via your landlord.
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